CRM
Leads, pipeline, follow-ups, and full customer history, with owners and reminders so deals do not go quiet.
Products
Platforms that give you a running start
Ready-to-run business software, plus configurable accelerators built from patterns we have shipped repeatedly.
2
Flagship products
12
Modules across the suite
API
First architecture throughout
Yours
Deployed in your cloud
Flagship products
Software your team can use on Monday
Two complete products, each replacing a stack of disconnected tools.
Automation
Business Automation Suite
Six operational tools on one platform, sharing a single customer and employee record. Stop paying for six subscriptions that refuse to talk to each other.
6 modules →
PeopleHR Software
Hiring and workforce monitoring in one system — from the moment a role opens to the hours logged against it once someone is in the seat.
6 modules →
Automation
Business Automation Suite
Six operational tools on one platform, sharing a single customer and employee record. Stop paying for six subscriptions that refuse to talk to each other.
HR
Employee records, attendance, and leave, running off the same directory as the rest of the suite.
WhatsApp Business API
Official API messaging with templates, opt-in handling, and automated replies, tracked per conversation.
Bulk Marketing
Segmented email and SMS campaigns with scheduling, throttling, and per-campaign reporting.
Google Reviews
Request, monitor, and respond to reviews, with QR and link campaigns that make asking effortless.
AI Social Media
Draft, schedule, and publish across channels, with AI assistance for copy, captions, and hashtags.
People
HR Software
Hiring and workforce monitoring in one system — from the moment a role opens to the hours logged against it once someone is in the seat.
Recruitment Process
Requisition through to offer: stages, interview scheduling, and structured feedback in one pipeline.
Applicant Tracking
Every candidate, CV, and conversation held against the role, with no spreadsheet hand-offs.
Desktop Time Monitoring
Automatic time tracking with activity levels and application usage, so hours are measured rather than estimated.
Attendance & Leave
Shifts, attendance, holidays, and approvals with a policy engine behind them.
Employee Records
One permissioned record per employee covering documents, roles, and history.
Payroll-Ready Exports
Timesheets and attendance exported in the format your payroll provider expects.
Accelerators
Building blocks for custom work
Alongside the flagship products, these configurable foundations shorten bespoke builds. They share the same security model, audit trail, and API layer.
Crozent Integration Platform
Move data between systems reliably, with visibility when something fails at 3am.
- Pre-built connectors for common ERP, CRM, and payment systems
- Transformation rules managed without redeploying
- Retry, replay, dead-letter handling, and alerting
- Full message-level audit trail
Crozent Workflow Suite
Model approvals, hand-offs, and exceptions without hard-coding every branch.
- Visual process designer for business owners
- Role-based approvals and delegation
- SLA timers with escalation rules
- Complete audit history on every action
Crozent Analytics Workbench
A governed reporting layer your teams extend without queueing for engineering.
- Central metric definitions everyone agrees on
- Scheduled distribution and ad-hoc exploration
- Row-level access control
- Warehouse-agnostic connectors
Crozent Customer Portal
A branded self-service front door for customers, partners, or field teams.
- SSO and granular permissions
- Document exchange with versioning
- Ticketing and status visibility
- White-labelled to your brand
TODO: product names and feature lists are placeholders — replace with Crozent’s actual product catalogue.
Editions
Choose the depth of engagement
Every edition ships in your cloud account. Pricing is quoted per engagement after a scoping call.
| Capability | Essentials | Business | Enterprise |
|---|---|---|---|
| Deployment | Your cloud | Your cloud | Your cloud or on-premise |
| Environments | Production | Staging + production | Dev, staging, production, DR |
| Integrations included | Up to 3 | Up to 10 | Unlimited |
| Support response | Next business day | 4 business hours | 1 hour, 24/7 option |
| Single sign-on | — | Included | Included + SCIM provisioning |
| Audit & compliance pack | — | Standard | Extended with evidence exports |
| Dedicated engineer | — | — | Named technical lead |
TODO: confirm edition names, limits, and response times against your commercial model.
SSO & role-based accessStandard
Encryption in transit & at restStandard
Automated backupsDaily
Usage & health dashboardsBuilt in
Documented REST APIsEvery module
Under the hood
Enterprise foundations, not bolt-ons
Security, observability, and extensibility are part of the base platform. You are never asked to buy the fundamentals as an upgrade.
- Deployed inside your own cloud tenancy — your data never leaves it
- Every module exposes a documented API and webhook events
- Infrastructure defined as code and handed over with the system
- No proprietary runtime you cannot maintain without us
Questions
Product FAQs
Can we buy a product without a services engagement?
Yes. Most clients take a short configuration engagement so the platform matches their process, but the products stand alone and your team can extend them.
Where does the software run?
In your cloud account, under your security policies. We can operate it for you under a managed support agreement if you prefer.
How are upgrades handled?
Platform releases are versioned and documented. Under a support agreement we schedule and test upgrades with you; otherwise you upgrade on your own timeline.
What happens if we stop working with Crozent?
You keep the deployment, the source you have licensed, the infrastructure code, and the documentation. There is no runtime lock-in.
See a platform against your real process
We will walk through a working environment with your scenarios, not a generic slide deck.